Privacy Policy

1. Introduction

Platina Models (LLP) ("we", "us", "our"), with registered office in Astana, Republic of Kazakhstan, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Law of the Republic of Kazakhstan on Personal Data and its Protection, as well as other applicable data protection regulations.

2. Data Controller

The data controller responsible for processing your personal data is:

• Company: Platina Models FZ-LLC
• Address: 26 Respubliki Ave., Astana 010000, Kazakhstan
• Email: [email protected]
• Phone: +7 705 462 7631
• Data Protection Officer: [email protected]

3. Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

• Contact Information: Name, email address, phone number, postal address.
• Professional Information: Portfolio images, measurements, experience, agency history (for model applicants).
• Account Information: Login credentials, preferences, communication history.
• Payment Information: Bank details, billing address, transaction records.
• Communication Data: Emails, form submissions, chat messages, feedback.

3.2 Automatically Collected Data

• Device Information: IP address, browser type and version, operating system, device identifiers.
• Usage Data: Pages visited, time spent, click patterns, referral source.
• Cookie Data: As detailed in our Cookie Policy.
• Location Data: Approximate geographic location derived from IP address.

4. Legal Basis for Processing

We process your personal data on the following legal bases under applicable data protection law of the Republic of Kazakhstan:

• Consent: where you have provided explicit consent (for example, when subscribing to communications or submitting an application).
• Contractual Necessity: where processing is required to enter into or perform a contract with you (such as representation or booking services).
• Legitimate Interest: where processing is required to comply with applicable laws, including tax, accounting, and regulatory requirements.
• Legal Obligation: where processing is necessary for our legitimate business interests, such as service improvement, analytics, and fraud prevention, provided that such interests do not override your rights and freedoms.

5. How We Use Your Data

We use the collected data for the following purposes:

• To provide and manage our talent agency services
• To process bookings, contracts, and payments
• To evaluate model applications and manage talent portfolios
• To communicate with you regarding inquiries, bookings, and updates
• To send marketing communications (with your consent)
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations
• To protect against fraud and ensure security

6. Data Sharing

We may share your personal data with:

• Clients and Partners: Model portfolios and contact details shared with potential booking clients (for represented talent only, with consent).
• Service Providers: Hosting providers, payment processors, email services, and analytics tools that help us operate our business.
• Legal Authorities: When required by law, regulation, or legal proceedings.
• Professional Advisors: Accountants, lawyers, and auditors as necessary.

We do not sell your personal data to third parties.

7. International Transfers

Your personal data may be transferred outside the Republic of Kazakhstan. Where such transfers occur, we ensure appropriate safeguards are in place, including contractual protections or transfers to jurisdictions recognized as providing an adequate level of personal data protection under applicable law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Client and booking data: for the duration of the business relationship and as required under applicable tax and accounting legislation.
• Talent or model applications (not selected): up to 12 months from submission, after which they are deleted or anonymised.
• Newsletter subscribers: until consent is withdrawn.
• Website analytics: for up to 26 months, after which the data is anonymised.
• Contractual records: for the period required under applicable commercial and accounting laws.

9. Your Rights

Under applicable data protection laws of the Republic of Kazakhstan, you have the following rights:

• Right of Access: request confirmation of whether we process your personal data and obtain a copy of such data.
• Right to Rectification: request correction of inaccurate or incomplete personal data.
• Right to Erasure: request deletion of your personal data where legally applicable.
• Right to Restriction: request limitation of processing in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, you may contact us at the designated privacy contact email. We will respond within a reasonable period in accordance with applicable law. You also have the right to lodge a complaint with the authorized data protection authority of the Republic of Kazakhstan.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data at rest
• Access controls and authentication requirements
• Regular security audits and vulnerability assessments
• Staff training on data protection practices
• Incident response and breach notification procedures

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If we become aware that we have collected data from a child under 16 without verified parental consent, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact

For any questions or concerns regarding this Privacy Policy or our data processing practices, please contact:

Platina Models FZ-LLC
Data Protection Officer
26 Respubliki Ave., Astana 010000, Kazakhstan
Email: [email protected]
Phone: +7 705 462 7631